An exchange is not a problem as long as your product is still unworn, the original packaging including accessories is present and the return period of 14 days has not been exceeded. Contact us using our contact form our team and let us know which products you would like to exchange.

A return is possible for 14 days provided the product is unworn and the original packaging including accessories is present. Please adhere to the cancellation policy from the Terms and In this case, you must bear the shipping costs. So that we can allocate your package immediately and guarantee quick processing, please contact us using contact form and we will send you details of return. As soon as we have received your return, the refund will be credited back to the original payment method within a maximum of 10 days. If you ordered on account, our payment provider Stripe will be informed of the credit.

We send all packages with DHL, UPS, USPS, FedEx. The delivery time is shown separately on each product page and is: USA: 3 - 10 business days, European Union: 4 - 10 business days, Canada: 5-10 business days, Australia: 5-10 business days, Qatar: 5-10 business days, Saudi Arabia: 5-10 business days, Kuwait: 5-10 business days, UAE: 5-10 business days, Rest of the world 5 - 21 business days For more information, see our Shipping information.

As soon as we have packed your order and made it ready for shipping, you will receive a shipping confirmation by email. In this email you will find your tracking number and also the link for tracking the shipment.

We are sorry that your product arrived damaged. Please proceed as follows: Fill out our service form and send photos of all sides of the product so that we can help you as quickly as possible.